Privacy Policy

01Who we are & scope

Logic Talk AI LLC ("Logic Talk AI," "we," "us") is a Florida limited liability company. This policy covers logictalk.ai, including the website assistant, the video avatar demo, the contact form, the Free AI Diagnosis call, and the client work we do for businesses.

It does not cover sites and services run by other companies, such as Calendly, Stripe, or Tavus; their own policies apply when you use them. If another site or app we run shows its own privacy notice, that notice applies there.

We do not sell your personal information, and we do not share it for targeted advertising.

02Information we collect

A. Information you give us

• Contact form: your name, email, company (optional), and message.
• Website assistant (chat): the messages you type, the assistant's replies, and your email if you choose to leave it.
• Waitlist forms: name, email, company, and role.
• Calls and projects: what you tell us about your business, the files and system access you give us, emails, and meeting notes. We only record a call if everyone on it agrees first.
• Billing: billing contact and invoice details. Card payments are handled by our payment provider; we never see or store your full card number.

B. Information collected automatically

• With chat, the contact form, waitlist, and the avatar: your IP address, browser type (user agent), and the time of your activity. We use these to block spam and abuse.
• Video avatar: if you start the demo, your browser asks for microphone and camera access. Your voice, and your video if you allow the camera, go to our video provider Tavus to run the live conversation. We do not turn on recording for avatar sessions. We log the session ID, your IP address, and the start time.
• Hosting logs: our hosting provider, Cloudflare, processes standard request data such as IP address and pages requested to deliver and protect the site.

C. Information from other sources

• Calendly: when you book a call, we receive your name, email, time zone, and your answers to the booking questions.
• Public sources: business contact details and company information from public websites and professional directories. We use these to research a business before a call, or to contact businesses that may benefit from our services.

03How we use it

• Answer your questions, reply to messages, and schedule calls.
• Run the Free AI Diagnosis and write your plan.
• Deliver paid projects and support, send invoices, and keep business records.
• Read assistant conversations to follow up with you, fix wrong answers, and improve the assistant.
• Prevent spam, abuse, and security problems.
• Send business emails about our services. Every marketing email includes a way to opt out, and we honor opt-outs.
• Meet legal, tax, and accounting duties, and protect our legal rights.

If you are in the European Economic Area or the United Kingdom, we rely on these legal bases: performing a contract or steps you ask for before one; our legitimate interests in running and protecting the business and contacting businesses; your consent where we ask for it; and legal obligations.

04Who we share it with

We share personal information only with the service providers below, who process it for us, and in the other cases listed after the table.

For client projects, we may also use the tools your project needs (for example AI model providers, automation platforms, or your own software), only with the data you authorize for that project.

We may also share information with contractors who help deliver our work under confidentiality duties; with our accountants, lawyers, and insurers; when the law requires it or to protect rights and safety; in a merger or sale of the business; or with your permission.

05The AI assistant & avatar

• Chat messages are sent to Anthropic to generate replies. Under its commercial terms, Anthropic states it does not train its models on this data by default.
• Avatar sessions run on Tavus. Tavus may keep session data under its own privacy policy and our account settings.
• AI replies can be wrong. Nothing the assistant or avatar says is a price quote, a promise, or professional advice. A written proposal from us controls.
• We do not use your business data or project files to train AI models, and we do not share them with other clients.

06Cookies, storage & tracking

• No advertising trackers. logictalk.ai does not run ad pixels or retargeting.
• Visit counts: Cloudflare Web Analytics counts page visits without cookies and without identifying you. We see totals such as pages viewed, country, and device type.
• Links in our emails: some links in our business emails carry a short code (for example logictalk.ai/?c=1a2b3c). When you open one, we record the code, the page, the time, your country, and your browser type, so we know the email was read and can follow up. We do not store your IP address and do not set a cookie. Our emails do not contain tracking pixels.
• Browser storage: the chat assistant saves your conversation (and your email, if you gave it) in your browser's local storage so it survives a page reload. The avatar saves its demo access code there. Clearing this site's data in your browser removes it.
• Security: Cloudflare may set cookies needed to protect the site from bots.
• Other sites: Calendly, Stripe, and Tavus set their own cookies when you use them.
• Do Not Track: because we do not track you across other websites, there is nothing for a Do Not Track signal to switch off, so we do not change how the site works in response to it. We do not allow other companies to collect personal information about your activity across websites through our site.

07How long we keep it

• Chat, avatar, contact, and waitlist records: as long as we need them to respond to you, follow up, and prevent abuse. We delete them sooner if you ask.
• Client project records and invoices: for the project plus the time tax and legal rules require.
• Client business data and system access: returned or deleted when the project ends, unless your agreement says otherwise.
• Backups: our providers may keep backup copies for a limited recovery period before they are overwritten.

08Your choices & rights

Wherever you live, you can ask us to:

• Tell you what personal information we hold about you and give you a copy.
• Correct it.
• Delete it, except records we must keep by law.
• Stop sending you marketing emails.

Email franco@logictalk.ai with the subject "Privacy Request." We may ask you to confirm your identity. We reply within 45 days and never treat you differently for asking. If you are in the EEA or UK, you may also object to or restrict processing, and complain to your local data protection authority.

09Security

We take reasonable measures to protect your information, including encrypted connections (HTTPS), access limited to the people who need it, and reputable providers. No system is perfectly secure. If a breach affects your personal information, we will notify you as the law requires.

10Where data is handled

We are based in the United States, and our providers store data in the United States and other countries. Franco and our contractors may also access information from outside the United States while they work. If you contact us from outside the United States, your information will be handled in those places.

11Children

logictalk.ai is for businesses and adults. We do not knowingly collect information from anyone under 18. If you believe a minor has sent us information, contact us and we will delete it.

12Changes to this policy

When we change this policy, we update the "Last updated" date at the top of this page. If a change is significant, we will also post a notice on the website, and email active clients.

13Contact